Privacy policy
YOUR PRIVACY
This privacy policy is an electronic record under the Information Technology Act, 2000 and the rules made thereunder. It is a legally binding document between you and M/s Deltas Pharma Lifesciences Private Limited (hereinafter referred to as "Deltas"). This policy governs your use of our website (www.deltasawc.com)
Please read this policy carefully. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services. Your continued use shall constitute your acceptance, as per Sections 43A and 72A of the IT Act.
INFORMATION COLLECTED
Deltas Pharma collects the following information:
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and to improve your user experience, and in particular for the following reasons:
1. From visitors to our website, we collect their demographics, IP address, and behavior on our website.
2. Newsletter subscribers provide their name and email address.
3. Registered customers provide details of name, email, mobile, and billing and shipping address. This information is securely stored in our CRM.
Customers who purchase genetic tests or counseling service provide their health history through a questionnaire (available offline/online). Once the genetic test is done, their data is analyzed and reports are sent directly from lab to the consumer.
HOW WE USE COOKIES
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information that we hold about you under the Data Protection Act 1998
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us at deltasawc@gmail.com in as soon as possible. We will promptly correct any information found to be incorrect.
HEALTH & GENETIC INFORMATION
Report generation
Your health and genetic information is confidential and we make sure all information directly sent to you by our Lab. The primary use of genetic information is to assess your genetic predisposition and report this to you (please note that your health history is not used in this report). Following your genetic counseling , we prepare an action plan to achieve your health goals - this report utilizes your health history and genetic information.
Disclosure
We do not share any information with unaffiliated parties, except where required to provide you or your organization the ability to use the product as desired or where required to do so by law. If your sample has come to us from a channel partner or a healthcare provider, they may have access to your reports and other information. Mapmygenome will not be held responsible for any violation of privacy in such cases.
LINKS TO OTHER SITES
Our website may have links to partner sites that are not under Mapmygenome's control. This Privacy Statement applies only to our site and products and not to the linked sites.
CHANGES IN PRIVACY POLICY
If we change our privacy policy, we will post those changes here so that you may be informed. We suggest that you check this statement periodically. Unless otherwise stated, our current Privacy Statement will apply to all information about you that we obtain.
Contact Us / Grievance Officer
For questions, feedback, or to exercise your rights: Grievance Officer Deltas Pharma Lifesciences Pvt. Ltd.
Email: awc@deltaspharma.com
Website: www.deltasawc.com